CANCELLATION/RESCHEDULE POLICY

  • We have a 24 hour cancellation policy, to avoid a cancellation fee please cancel or reschedule your appointment at least 24 hours before your scheduled appointment.
  • A credit card is required to hold appointments. A $35 cancellation fee with be billed to the credit card on file for any appointments canceled less than 24 hours before your scheduled appointment.
  • No Show appointments will be billed 50% of the amount for the appointment on the credit card on file.

LATE ARRIVALS

  • We ask that our clients arrive promptly for their appointments 10 minutes prior to the start of the appointment to ensure adequate time for their service.
  • While there is no fee for late arrivals, we will not be able to extend your appointment time.
  • Guests arriving over 15 minutes late may be asked to reschedule their appointment.
  • Guests arriving 30 minutes late or more will be required to reschedule their appointment.
  • We do understand that things happen and will do our best to accommodate you. Please understand that your appointment may be rescheduled at our discretion. In the case of this event, the cancellation/rescheduling policy will come into effect.